What are the different payment statuses in KOMOJU?

KOMOJU payments can have multiple payment statuses.


Authorized

The order is successfully created with the customers payment information however KOMOJU has not received funds yet. 

Note, in the case of credit card payment, this status means the card payment has been authorized and you will need to capture the payment in order to receive funds.


Captured

The payment is complete and funds have been received by KOMOJU. You can now deliver the goods or service to the customer if the payment is in this state.

Pending

Customer has landed on our checkout screen but has not entered their information yet. If you see this status it means the customer has not entered their details yet or has abandoned checkout.

Note, the transaction will remain on the management screen as a history of the transaction, but there is no need to cancel the transaction.


Expired

This status is shown for payments that the customer never completed payment. You can see when a payment expires from the dashboard by viewing the payment.

Cancelled

The payment was cancelled. Cancelling a payment prevents the customer from completing their purchase at a later date.

Refunded

The payment has been refunded.


Failed

This message is displayed when the credit card payment could not be executed due to the reasons shown here.

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